Description
I just purchased Suitcase Fusion 5, do I get a free upgrade to Suitcase Fusion 6?
Solution
If you purchased Suitcase Fusion 5 direct from Extensis or through an authorized reseller between September 20, 2014 and October 21, 2014, you’re entitled to a complimentary upgrade to Suitcase Fusion 6. The following will explain how to obtain your Suitcase Fusion 6 upgrade.
Electronic Download
If you purchased the Suitcase Fusion 5 electronic download direct from Extensis or through an authorized reseller, a complimentary Fusion 6 license key will be emailed to the email address on file. Customers should receive this email no later than October 24, 2014.
Additionally, you can retrieve the license key and installer link by logging into your user account on the Extensis website. The My Products page will display your Suitcase Fusion 6 license.
Box Product: Direct from Extensis
If you purchased the Suitcase Fusion 5 box product direct from Extensis a complimentary Fusion 6 serial number will be emailed to the email address on file. Customers should receive this email no later than October 24, 2014.
Additionally, you can retrieve the license key and installer link by logging into your user account on the Extensis website. The My Products page will display your Suitcase Fusion 6 license.
Box Product: Reseller
If you purchased the Suitcase Fusion 5 Box Product from an Authorized Reseller, please do the following to receive your complimentary upgrade:
- Create a user account on the Extensis website and register your Suitcase Fusion 5 serial number.
- Send your proof of purchase to info@extensis.com*.
Once verified, a complimentary Suitcase Fusion 6 license key will be emailed to you within seven business days. You can retrieve also retrieve the license key and installer links by logging into your user account on the Extensis website. The My Products page will display your Suitcase Fusion 6 license.
* Proof of purchase – must be your order receipt/invoice with a date from an authorized Extensis retailer.
Note: This complimentary upgrade offer is available until March 31, 2015