Description
If you install Java 7 onto Mac OS 10.7 or 10.8, Portfolio Server and Universal Type Server will not function properly. This article describes how to remove Java 7.
Solution
If you are attempting to install or run the Extensis products listed below on Mac OS X with a Java 7 runtime installed, you will see problems with starting services and general product stability:
- Universal Type Server 3 (all versions)
- Portfolio Server 10 (all versions)
- Portfolio Server 11.0.1
How to uninstall Java 7
The Java 7 runtime can be located in two different locations, depending on whether you have the JDK environment installed.
To uninstall the Java 7 internet plugin (Java 7 JRE)
Go to /Library/Internet Plug-Ins/ and delete the JavaAppletPlugin.plugin bundle.
To uninstall the Java 7 JVM bundle (Java 7 JDK)
Go to /Library/Java/JavaVirtualMachines/ and delete anything whose name starts with jdk1.7.0
Install a Java 6 runtime
- Open a Terminal window (
/Applications/Utilities/Terminal) - Enter
java -versionand press Return.
You should see “No Java runtime present, requesting install” in the Terminal window, then a Mac OS X dialog asking if you want to install a Java SE 6 runtime. Click ‘Install’ then authenticate with your administrator name and password and the installation will proceed.
